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Terms and Conditions

Below are our terms and conditions, by continuing to browse and use this site, you are agreeing to comply with and be bound by these terms.

The use of this website is subject to the following terms & conditions: –

The Content of the pages of this website are for your general information and usage only and are subject to change without notice at any time.

Calls may be recorded for training and monitoring purposes.

We charge per hour on site at the price quoted, and a minimum of one hours labour will apply once our engineer has attended the site (If we attend the site and are turned away due to the problem being sorted, with no prior notice, the hours labour will still apply). Our minimum charge for the first hours labour is £98.00 (emergencies, weekends and evenings are charged higher) Once the job has been confirmed, any cancellations will be charged at £46.

Although we use our own engineers in the majority of work throughout the UK, there are occasions where our work is sub-contracted to other engineers working for and on behalf of AWK Group.

All prices quoted are subject to a site survey

Once you have accepted our quotation and given the go ahead to complete the work with either a debit/credit card or purchase order, you are agreeing to have the job completed and to pay for any subsequent materials. If we need to re-quote for any reason, there is then no obligation to continue with the job, however there will be a £46.00 cancellation charge if the price of the job stays the same as the original quotation and you choose to cancel – any materials ordered prior to receiving your cancellation will also need to be paid for in full.

Your use of this website and any disputes arising out of such use of this website are subject to the laws of England, Northern Ireland, Scotland & Wales.

All goods fitted or supplied by AWK Group will remain the property of AWK Group until they are paid for in full by the customer or person who booked the job in with us for the works to be carried out.

Information on the Website

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

Trade Marks

The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of the Website Owner.

External Links

External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use.

Public Forums and User Submissions

The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to -

Warranties

The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.

Disclaimer of Liability

The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Use of Website

The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain ). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

Comments or Questions

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.